Our top priority at The Lashes By Ki is the health and safety of our employees and customers, so we are taking extra sanitation measures when processing and fulfilling orders.
- Processing times may be delayed. Generally processing times are within 1-2 business days although currently those times vary due to the issues relating to COVID-19 and government orders. Processing times may also be expended due to high demand and orders.
- We will notify you as soon as your order ships or if we foresee any issues with fulfilling your order.
- You can cancel for a full refund if your order has not yet been fulfilled or shipped.
We appreciate your patience and understanding as we work through this together.
Thank you so much for your support!